Front Desk Agent/Night Auditor

Employment type: Full time

Career path: Career & development programs for management opportunities.

Must accept flexible shift AM, PM and Night shifts.

Pay rate: $14 - $15/hour.

• Guest Check-in & Check-out

• PMS Operations

• Cash Handling & Credit Card Transactions

• Switchboard Operation and Telephone Etiquette

• Front Office Emergency/Security Procedures

• Reservations-Guest Rooms and Meeting Rooms

• Assist with Administrative Duties as assigned by Management

• Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily

• Monitor Cleanliness of Bar & Tables

• Minor Decision Making

• Sales of Guest Rooms with New Arrivals and Phone Inquiries

• Follow All Policies & Procedures as Outlined in the Employee Handbook

• Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag

• Maintain a Professional Attitude to all Guests, Associates & Vendors

Required Skills:

• Fluent Verbal & Written Communication in Proper English (Spanish, if possible)

• Basic Math

• Hand Writing

• Computer Skills/Keyboard/Typing Skills

• Operate a 10 Key Calculator

• Hospitable, Civil Contact with the Public

• Ability to Work Independently, with Little to no Supervision

• Ability to Complete Multiple Tasks Simultaneously

• Night Audit/Basic Accounting Skills/Training