Full-Time Call Center Agent - Chesapeake

Full-Time Call Center Agent ** ** Company:notifyMD l Location:Chesapeake, VA (In-Office) l Pay: $17.50/hr Schedule: 40 hrs/week (10-hr shifts) l Requires working one weekend day (Saturday or Sunday) and holidays

At notifyMD, we foster a compassionate, supportive, and team-oriented work culture. We deliver top-tier answering and customer service solutions to a wide range of clients, including medical offices, property management companies, and professional firms.

If you are an empathetic communicator who thrives in a positive, fast-paced environment, we want to hear from you! No prior experience is necessary! We offer complete, paid training from day one to ensure your success.

Day-to-day:

• Deliver friendly, professional, and empathetic customer service during high-volume incoming calls.

• Accurately collect, verify, and route message details to clients.

• Enter caller data efficiently into our system with a high degree of precision.

• Meet and exceed core metrics, including scheduled adherence, average call wrap-up times, and Quality Assurance (QA) standards.

Requirements:

• Upbeat, clear, and professional phone demeanor.

• Strong written and verbal English skills (correct grammar and spelling required).

• Basic proficiency with Windows-based computer systems.

• Typing speed of at least 35WPM.

• Dependable attendance and a strong dedication to quality work.

• Availability to work one weekend day per week and scheduled holidays.

Benefits and Perks:

• Employee Stock Ownership Plan (ESOP): Become an owner and share in company growth!

• Health Coverage: Medical, Dental, and Vision insurance options.

• Retirement and Security: 401(k) with employer match and free Life Insurance.

• Time Off and Support: Paid Time Off (PTO) and legal assistance programs.

notifyMD is an Equal Opportunity Employer.