Job description
At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data.
What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?
- Support DevOps / Infrastructure Operations execution for production systems, including release support, deployment automation, monitoring, troubleshooting, and recurring operational tasks.
- Maintain and improve infrastructure-as-code practices using Terraform, following the team’s existing standards, review process, and git branching model.
- Develop and maintain automation scripts and tools, mainly using Shell and Python, to improve deployment, update, monitoring, and operational efficiency.
- Support AWS / Azure cloud operations, including infrastructure changes, access / configuration updates, reliability improvements, and cost / performance optimization follow-up.
- Operate and troubleshoot Docker and Kubernetes-based production environments, including deployment issues, workload health, scaling, rollback, and incident support.
- Participate in production incident diagnosis, root cause analysis, post-incident follow-up, and preventive improvement actions.
- Support observability practices using tools such as Prometheus, Grafana, and ELK, including monitoring coverage, alert quality, dashboard improvement, and log analysis.
- Prepare and maintain runbooks, SOPs, technical documentation, and handover materials to ensure operational continuity.
- Work closely with the existing DevOps / Infrastructure owner for priority alignment, architecture review, production change planning, and stakeholder communication. Technical requirements:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 2. 5+ years of experience in infrastructure, cloud operations, DevOps, distributed systems, or cloud migration.
- Strong Linux operation and troubleshooting skills, with solid understanding of networking fundamentals.
- Hands-on experience with Shell scripting and Python for automation, with clean and maintainable coding practices.
- Practical experience with AWS and/or Azure core services and cloud operations.
- Hands-on experience with Terraform in production environments; multi-cloud experience is a plus.
- Experience with Docker and Kubernetes in production environments, including troubleshooting, deployment, scaling, rollback, and operational support.
- Experience with CI/CD pipelines and application release automation.
- Familiarity with observability tools such as Prometheus, Grafana, ELK, or similar monitoring / logging platforms.
- Good documentation habits and willingness to work with runbooks, SOPs, tickets, and change records.
- Familiarity with Ansible, disaster recovery, resilience testing, or incident response automation
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