Home Care: Care Coordinator Supervisor: Mt. Airy

POSITION SUMMARY

Represents the Agency as a frontline customer service liaison between patients/clients, caregivers, and the CSM.  Works under the direction of the CSM and in coordination to support daily operations of payroll and billing processes, customer support, personnel files, and medical records maintenance.  Assure that the skills of the caregiver assigned to each case are appropriately matched to the needs of the patient/clients.

Responsible for consistently assigning the same caregiver to each patient/client whenever possible, thereby facilitating continuity of care, supporting the attainment of desired outcomes, and im