Job description
What You Can Expect : Job Responsibilities: CRM Management & Reporting Serve as CRM Super User, ensuring accurate data integrity and system updates. Train users, manage account-linked access, and provide regular CRM reporting. Monitor sales activities and KPIs, ensuring all leads, opportunities, and meetings are properly recorded.
Sales Controlling Track pipeline performance, campaign effectiveness, and KPI compliance. Analyze lost accounts to identify trends and improvement opportunities. Manage charge code reporting for accurate sales and cost tracking. Lead Generation Research potential customers and market opportunities across media and industry sources.
Build and maintain strong relationships across the Rhenus network to support long-term partnerships. Marketing Develop and manage sales tools, including presentations, flyers, and case studies. Maintain and update commercial marketing materials. Coordinate with regional marketing for market intelligence and social media initiatives.
Support the annual customer survey process. Trade Lane Development Support Assist with trade lane development projects, including market research, lead generation, and performance monitoring. Support other tasks as assigned by commercial leaders. What You Bring: Knowledge, Skills, and Attributes: Strong communication and presentation skills, both written and verbal.
Ability to understand customer needs and translate them into logistics solutions. Organized, proactive, and able to manage multiple priorities. Strong follow-up and coordination skills. Strong negotiation and relationship-building abilities. Results-driven with a willingness to learn and grow in sales. Team-oriented with a customer-focused mindset.
Job Qualifications: With 3-5 years in sales within freight forwarding, with strong knowledge of air and ocean logistics. Bachelor's degree in Business Administration, Sales Management, or related field. Proficient in Microsoft Office Suite; experience with CRM platforms; knowledge of Canva/Adobe design tools a plus. Skilled in data analysis, performance tracking, and translating complex information into actionable insights.
Clear focus on achieving measurable outcomes and driving sales performance. Strong ability to understand and anticipate client needs, ensuring satisfaction and long-term relationships. Capable of analyzing challenges, evaluating options, and recommending effective solutions. Fluency in written and spoken English.