Job description
Administer end-to-end background screening processes for employees and contingent workers using First Advantage and related HCM systems, ensuring adherence to company policy, governance standards, and regional requirements. Initiate, monitor, and track background screenings in alignment with onboarding timelines and service level agreements.
Coordinate screening requirements based on worker type, role, geography, and regulatory obligations. Ensure all required screening components are completed before clearance is granted. Review and assess screening results, including criminal history, non-criminal findings, OFAC and sanctions screening, adverse media reviews, and fingerprinting.
Apply established adjudication guidelines and escalation protocols. Partner with Compliance, Legal, HR, and business stakeholders on escalated or sensitive cases. Support adverse action processes in accordance with applicable regulations and company standards. Maintain accurate audit documentation and evidence retention practices, and help keep process documentation, standard operating procedures, and workflow updates current.
Identify process gaps, control risks, and opportunities for operational improvement. Participate in quality assurance reviews and compliance audits through reporting, documentation, and process validation. Provide regionally aligned support across multiple business units.
Requirements
Bachelor’s degree in Human Resources, Business Administration, Compliance, Criminal Justice, or a related field. 3+ years of experience in background screening, onboarding operations, compliance operations, or workforce administration. Experience working in a regulated or compliance-driven environment preferred. Experience administering background screening programs and adjudication workflows.
Familiarity with First Advantage or a similar background screening platform. Knowledge of applicable screening and employment regulations, including FCRA and related compliance requirements. Strong attention to detail and the ability to manage sensitive and confidential information. Strong organizational, analytical, and problem-solving skills.
Ability to manage multiple priorities in a high-volume operational environment. Experience with HRIS and onboarding technologies, including Fieldglass and Oracle, preferred.
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