Job description
Key Responsibilities
Provide end-to-end leadership for complex delivery programs across global clients, ensuring successful execution within time, scope, and budget. Build and scale a Cloud Operations practice (people, processes, tools, and governance) across AWS, Azure, and/or GCP Define Cloud. Ops operating models , SRE frameworks, ITSM, Fin.
Ops, Sec. Ops, and automation standards Define and execute GTM strategy for Cloud. Ops services (managed services, transformation, optimization, modernization) Partner with Sales, Pre-Sales, and Alliances to create service offerings, pricing models, and value propositions Own revenue targets , pipeline development, deal shaping, and large enterprise pursuits Act as executive sponsor for strategic customers and key accounts Manage multiple internal and external stakeholders , including CXOs, partners, vendors, and delivery teams Lead large, complex, multi-year cloud programs with multiple workstreams and dependencies Drive executive communication, governance, and risk management for critical initiatives Oversee day-to-day Cloud.
Ops delivery across global teams Ensure SLA/SLO adherence, incident management, problem management, and continuous improvement Implement automation, observability, and AIOps to improve efficiency and reduce operational risk Build and mentor high-performing Cloud. Ops leadership and engineering teams Drive skills development, certifications, and succession planning Foster a culture of ownership, accountability, and innovation Required Qualifications, Capabilities, And Skills: 18–20+ years of experience in IT Infrastructure, Cloud, or Managed Services Proven experience building and leading a Cloud.
Ops practice at scale Strong background in AWS, Azure, and/or GCP Cloud Operations Demonstrated success in GTM strategy and revenue generation for cloud services Experience managing large teams and complex enterprise customers Deep understanding of ITSM, SRE, DevOps, FinOps, Sec. Ops, and automation frameworks Strong executive presence and stakeholder management skills