ScanSource

Sr Service Desk Analyst

ScanSource

Greenville, SC, USAFull timePosted Jun 4, 2026

Job description

Senior level IT professional that is passionate about technology and has a good mix of technical and customer service skills. Responsible for maintaining devices via endpoint management tools such as Intune, JAMF and Big. Fix. Provide 3rd tier support for the Service Desk team and promotes adoption of technologies offered to the business.

Constantly reviews processes and policies for areas of improvement and assist the implementation of those changes. Ability to listen, train and work with multiple teams within the business.