Sales Team Leader

About the Team

Our client is a national Australian dental franchise group specializing in All-on-4 dental implant procedures. The treatment provides patients who may otherwise rely on dentures with a permanent implant-supported solution, helping them regain confidence, function and quality of life. Job Overview: Employment type: Full time Shift: AU Hours Work setup: ONSITE

• The Curve, 32nd Street corner 3rd Avenue, Bonifacio Global City, Taguig City What we offer: Competitive compensation package aligned with your skills and experience Comprehensive HMO coverage, including a free dependent on Day 1 Employee referral program with rewarding incentives 20 days of annual leave, giving you flexibility to manage your time Engaging team activities and events to keep work enjoyable Build strong, high-impact connections with key stakeholders across the business Take part in client engagement initiatives to elevate your professional experience. Role Overview: This is a hands-on sales leadership role. The Team Leader is expected to maintain strong personal sales performance while supervising, coaching and supporting the broader call centre team. What you'll be working on:
• Conduct daily sales calls and meet personal call volume and booked consultation targets.
• Monitor team call volumes, contact rates and booked consultation conversion.
• Coach and support team members to improve sales performance and call quality.
• Review calls in the AI sales platform to ensure appointments are properly sales-qualified.
• Ensure team members complete required practice hours in the sales training simulator.
• Monitor speed-to-lead, follow-up activity and CRM compliance in Hub. Spot.
• Provide feedback to the Australian marketing team on lead volume, lead quality and customer trends.
• Assist with onboarding and training new team members.
• Meet weekly with the Executive General Manager and Marketing Manager to review lead flow, call performance and appointment conversion.
• Maintain a high-performance, accountable and supportive team culture. Key Performance Indicator: Personal and team call volume, speed-to-lead, booked consultation rate, qualified consultation rate, show rate, call quality and CRM compliance. Ready to take your career to the next level? Join us and be part of a team that values your growth, celebrates your achievements, and empowers you to make a real impact. Apply today and start shaping your future with a company that invests in your success every step of the way!