Analyst, Operational Excellence, India

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1. Standard/Procedure Implementation - 30% Implement company-wide quality and productivity standards and procedures, and make refinement/update under the supervision of Manager, to ensure compliance of all teams through workshop training, monitoring systems and reports.
2. New Product Service Delivery - 20% Work with Manager in establishing workflow, procedures, and other framework materials for new products, perform according to procedures independently and ensure service delivery standards (quantitive, qualitative, and timeliness) are met.
3. Service Delivery Team Support - 30% Support Service Delivery teams, in areas such as new client integration, procedures documentation, training and production.
4. Professional Service - 20% Provide basic OPEX professional service to other departments, such as client process/standard procedure inquiry and perform audits against set standards If you have the willingness to learn and develop your skills, we have the right job for you. Let’s make a deal! Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!