Paralegal with a talent for customer service (LegalTech)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Paralegal with a Talent for Customer Service (Legal. Tech) based in Kenya. Join a dynamic Legal. Tech environment where legal expertise, customer engagement, and technology come together to deliver outstanding client experiences.

In this role, you will support customers throughout their journey by combining legal drafting, customer service, and technical assistance. Working closely with a collaborative Customer Success team, you will help ensure clients achieve the best possible outcomes while maintaining high standards of legal accuracy and service quality.

This is an excellent opportunity for someone who enjoys solving problems, communicating with clients, and working in a fast-paced SaaS environment. If you are proactive, detail-oriented, and eager to grow within an innovative industry, this role offers meaningful career development and the chance to make a real impact.