Customer Account & Order Management Specialist

Position Summary

The Customer Account & Order Management Specialist serves as the primary operational contact for assigned customer accounts and is responsible for managing orders from receipt through shipment. This role works closely with production, purchasing, logistics, accounting, and quality teams to ensure accurate order processing, proactive communication, and on-time delivery. The ideal candidate has experience supporting customers within a manufacturing, industrial, or distribution environment, is highly detail-oriented, and thrives in a fast-paced operational setting. This is not a retail or call-center customer service role.