Head of Internal Systems

HEAD OF INTERNAL SYSTEMS DEVELOPMENT Location: Lakeside Office, Cosham, Portsmouth (Hybrid: 1 day per week onsite) ABOUT LEAD FORENSICS Lead Forensics is a rapidly growing SaaS leader providing innovative solutions in the B2B sales and marketing space. We empower businesses to accelerate their operations through intelligent internal systems and a forward-thinking approach, including Agentic AI-enabled workflows.

THE ROLE We are seeking a dynamic and hands-on Head of Internal Systems Development to lead the team responsible for the design, development, integration, and operation of our internal business-critical platforms. Key focus areas include guiding pragmatic build vs. buy decisions, integrating third-party tools, and shaping the evolution of our internal CRM and its interactions with wider business systems.

This is a blended leadership and technical role. You will collaborate closely with stakeholders, steer technical design decisions, and ensure high-quality, maintainable, and scalable solutions are delivered. You will provide day-to-day leadership, contribute to the codebase, and cultivate a collaborative, high-performing engineering culture.

KEY RESPONSIBILITIES

Stakeholder Management

• Drive planning cycles with business stakeholders to define and prioritize the system roadmap
• Gather, document, and refine business and non-functional requirements, including security, reliability, and auditability
• Oversee stakeholder reviews to confirm deliverables meet organizational needs Implementation & Operations
• Lead the solution design and refinement process to provide actionable work for the team
• Guide and participate in implementation, directly supporting the team and removing blockers
• Ensure all systems built offer quality, maintainability, security, and operational excellence
• Provide ongoing support for deployed systems and lead swift resolution of production issues and incidents People Management & Culture
• Mentor and develop engineering team members, fostering a culture of growth, accountability, and collaboration
• Conduct regular 1:1s, support career development, and encourage skill advancement
• Run retrospectives and drive continuous improvement initiatives
• Champion company values, acting as an exemplary role model and cultivating a positive work environment REQUIRED EXPERIENCE & SKILLS
• Strong interpersonal, leadership, and collaboration abilities, including direct engagement with C-suite stakeholders
• Deep experience in full stack development, especially with .NET, MS SQL Server, and hybrid Azure hosting
• Proven capability in programming, problem solving, and quickly adopting new technologies
• Sound commercial judgment in designing/building scalable and maintainable systems
• Expertise in system architecture, domain modeling, and application of SOLID principles and design patterns
• Experience fostering clean code practices and engineering excellence within teams
• Robust knowledge of automated testing, quality assurance, and operational best practices
• Passion for designing systems that are secure and high-performing
• Foundational understanding of Agentic AI systems (strongly desirable) Desirable:
• Background in CI/CD and Dev. Sec. Ops environments
• Degree in Computer Science or equivalent professional experience WHY JOIN LEAD FORENSICS?
• Senior, hands-on role shaping impactful solutions for a fast-growing SaaS business
• Collaborate with skilled engineering, architecture, infrastructure, and security teams
• Flexible hybrid working—1 day per week onsite for team collaboration WHAT WE OFFER
• Employment within a dynamic, ambitious UK SaaS organization
• Competitive salary and comprehensive benefits
• Exceptional company culture embodying our “One Team” and growth mindset
• Opportunities to support the wider community via volunteer days and charity initiatives Ready to make your mark as a technology leader? Apply now to join Lead Forensics and help shape the innovation driving our business forward!