Looking for Customer Relationship Manager in Darya Ganj, Delhi - ( Job ID - 23861)

Role: Customer relationship manager Location: Darya Ganj,. Delhi Experience: Minimum 3 years experience Prefer local candidates Only females preferred Summary: We are seeking a dedicated Customer Relationship Manager to build and maintain strong, long-term relationships with our clients. This role is critical in driving customer satisfaction, retention, and loyalty by delivering exceptional service and proactive support.

The ideal candidate will act as a trusted advisor to clients, ensuring their needs are met efficiently and effectively while contributing to the growth and reputation of our organization. Based in Darya Ganj, Delhi, this position requires a local female professional with proven experience in client engagement and relationship management.

Responsibilities

Develop and nurture strong, trust-based relationships with key clients Serve as the primary point of contact for client inquiries, feedback, and concerns Proactively identify client needs and recommend tailored solutions Coordinate with internal teams to ensure timely resolution of client issues Monitor client satisfaction and implement strategies to improve retention Maintain accurate and up-to-date client records in the CRM system Conduct regular check-ins and follow-ups to strengthen client engagement Requirements Requirements: Minimum 3 years of experience in customer relationship management or a related field Proven track record of high client satisfaction and retention Strong communication, interpersonal, and problem-solving skills Proficient in CRM tools and Microsoft Office Suite Local candidate from Darya Ganj, Delhi, preferred Only Female candidates strongly encouraged to apply Interested candidates kindly send your resume to pratima@educohire.

com Benefits Salary -35-38k pm