Racquet Sports - Pro Shop Attendant - Weekdays Mon-Fri 3pm-7pm

Racquet Sports - Pro Shop Attendant - Weekdays Mon-Fri 3pm-7pm

Love racquet sports and enjoy working with people? Join our Racquet Sports team as a Pro Shop Attendant! Help our members with purchases, reservations, equipment, and day-to-day Pro Shop needs while providing friendly, personalized service. A great part-time opportunity with a consistent weekday schedule!

Position Summary

Responsible for Racquet Pro Shop, Court & Instruction Reservations, and Tennis & Pickleball Operations.

Essential Functions

• Personally provide warm, friendly & enthusiastic service (with a smile) to members & guests.

• Provide members & guests with accurate information on the Racquet sports program which includes tennis & pickleball leagues, instruction & events.

• Assist members/guests with court, instruction or Racquet sports event reservations.

• Use the Computer, IPAD and phone in a professional manner which includes returning calls promptly.

• Taking clear, detailed & precise phone messages that include name, phone number, time of call & message.

• Efficient with credit card machine and on-line reservation systems.

• Registering & collecting the appropriate guest fees.

• Supervise & monitor afternoon & early evening Racquet Sports building & grounds.

• Assist in the selling and marketing Racquet Sports pro shop inventory.

• Assist Operations Manager with specific assigned tasks.

• Assist Director of Racquet Sports with any duties as needed.

• Secure and lock tennis facility prior to leaving.

• Perform other tasks as assigned by management.

Knowledge, skills and abilities

• Must have computer skills, including use of Microsoft Office programs, Internet, and basic database.

• Knowledge of commonly used concepts, practices, and procedures within a country club.

• Efficiently handle multiple calls to customers, members/subscribers, vendors and the general public.

• Respond to member inquiries in a courteous and friendly manner.

• Must possess excellent interpersonal and conflict resolution skills.

• Must possess excellent written and verbal communication skills.

• Must possess excellent organizational skills and coordinate and complete tasks with limited supervision.

• Must be a detail-oriented individual and possess time management skills.

• Must maintain high performance standards.

• Simple computational skills (Add, Subtract, Multiply, Divide, Percents)

• Ability to deal effectively and tactfully with all employees, management and members.

Education and experience

• High School Diploma and/or equivalent required.

• Required AED/CPR/First Aid certification (Will train)

• Tennis, Pickleball or Fitness experience preferred.

• Country Club experience preferred.

• Must have effective verbal and written communication skills.

• Efficiently handle multiple calls to customers, members/subscribers, and the general public.

• Respond to member inquiries in a courteous and friendly manner.

• Computer experience required, including but not limited to Word, Outlook, Excel & Publisher

Apply on our website at:

http://www.quailridgecc.com/

https://quailridgecc.applicantpro.com/jobs/

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