Front Desk Patient Service Representative - Evening

We’re looking for a friendly, dependable, and detail-oriented Patient Service Representative to join our therapist-owned physical therapy practice in Exton, PA. This part-time evening position is a great fit for someone who enjoys connecting with people, staying organized, and creating a welcoming experience for patients from the moment they walk through the door.

Schedule Monday–Thursday, 4:00 PM–8:00 PM Approximately 16 hours per week What You’ll Do

• Greet patients warmly and help them feel comfortable and welcome
• Answer phone calls and assist patients with scheduling appointments
• Verify insurance benefits and maintain accurate patient information
• Assist with patient paperwork and collect payments as needed
• Support our physical therapists with day-to-day administrative needs
• Keep the front desk and waiting area organized and inviting
• Provide excellent customer service to patients, families, and team members What You’ll Bring
• A friendly, professional demeanor and strong communication skills
• Reliability and punctuality — our patients and team count on you!
• Strong attention to detail and organizational skills
• Comfort using computers, scheduling systems, and learning new technology
• The ability to multitask and stay composed in a busy environment
• A willingness to jump in and help wherever needed
• A genuine desire to make each patient’s experience a positive one Why Join Integrated Physical Therapy? At Integrated Physical Therapy, we’re a therapist-owned, outpatient physical therapy practice that believes the patient experience starts well before treatment begins. Our Patient Service Representatives are an important part of our team and play a key role in making patients feel welcomed, supported, and cared for. If you’re looking for a consistent part-time evening schedule and enjoy working with people in a supportive, team-oriented healthcare environment, we’d love to hear from you. Starting Pay: $16–$18/hour