Associate Director, CRM Software Engineering - Patient Access

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Associate Director, CRM Software Engineering

• Patient Access based in United States. The Associate Director, CRM Software Engineering plays a strategic technical leadership role in designing, developing, and delivering CRM solutions that support patient access programs and healthcare services. This position combines hands-on software architecture expertise with team leadership, stakeholder collaboration, and platform innovation. The role is responsible for shaping CRM capabilities, guiding development practices, and ensuring technology solutions align with business and patient-focused objectives. You will collaborate with technology leaders, business teams, and cross-functional stakeholders to translate complex needs into scalable solutions. The ideal candidate brings deep CRM platform expertise, strong software engineering knowledge, and the ability to lead teams in a regulated healthcare environment. This is an opportunity to influence digital transformation initiatives while improving technology experiences that support better patient outcomes.