Salesforce Business Analyst - Sales Cloud

The Salesforce Business Analyst for Sales Cloud with Slack is instrumental in supporting the strategic direction and governance of Sales Cloud and Slack. With a comprehensive understanding of data management and process optimization, the Analyst supports the implementation of advanced CRM functionalities. Through collaboration with business stakeholders, this role fosters experience-centered design with data-driven decision-making and aligns CRM activities with business objectives.

Responsibilities

Product Administration- Support all aspects of Sales Cloud administration, including feature management, data governance, and product optimization.

Requirements

Gathering- Collaborate with business stakeholders and SMEs to elicit, document, and prioritize requirements.