Job description
As a Systems Engineer, you will be the accountable owner for IT operations governance as well as onsite day-to-day field support for one of Ntiva’s DC-based clients. You will deliver scheduled onsite support, address recurring and ad hoc technical issues, and drive continuous improvement through project involvement/support, trend analysis, problem management, and clear documentation.
You will also provide technical guidance and operational leadership for organization-wide issues, as well as any ongoing and future initiatives. In this role, you will help ensure Ntiva and our clients remain aligned around secure, well-documented, high-performing technology environments that support evolving organizational needs.