Application Support Resident Engineer

We're seeking an Application Support professional with 5+ years of experience troubleshooting business-critical applications. The ideal candidate has a strong analytical mindset, can diagnose issues through log analysis, and stays calm under pressure while communicating clearly with stakeholders. Technically, this role requires hands-on experience with Windows Server administration, IIS configuration, RDBMS (MS SQL/Oracle, PostgreSQL preferred), API troubleshooting (Postman or similar), and basic Power.

Shell scripting. Required Qualifications A bachelor’s degree in computer science or a related discipline is preferred 5+ years of experience in application support Strong troubleshooting and analytical skills Ability to analyze logs and identify root causes Ability to handle critical issues under pressure Excellent communication and customer-handling skills Ability to work independently Technical Skills Microsoft Windows Server administration IIS configuration and troubleshooting Experience analyzing IIS and application logs RDBMS knowledge (MS SQL / Oracle; PostgreSQL preferred) API troubleshooting and testing Experience with Postman or similar tools Basic Power.

Shell scripting