latitudeinc

Call Center Representative (Medical/ Insurance Experience Preferred)

latitudeinc

Rockville, MDFull TimePosted Feb 9, 2026

Job description

Position Overview

We are seeking a customer-focused Call Center Representative to join our team. This role is responsible for handling high-volume inbound and outbound calls, assisting patients, members, or providers with questions, and delivering an excellent customer experience. Candidates with medical, healthcare, or health insurance experience are preferred but not required.

Hours: Monday-Friday 8am-5pm