Job description
What you will do
- Supervise and coordinate daily Bell Desk operations and team activities.
- Ensure guests receive prompt and friendly assistance with luggage, transportation, and directions.
- Coordinate arrivals, departures, and group movements efficiently.
- Train, coach, and motivate Bellmen to uphold service and safety standards.
- Ensure proper handling and storage of guest luggage.
- Communicate effectively with Front Office and Security to support guest flow and safety.
- Maintain cleanliness and organization of Bell Desk and storage areas.
Your profile
- Minimum of 2 years of experience in Bell Services or Guest Services, preferably in a supervisory role.
- Strong leadership skills and a hands-on service attitude.
- Physically fit and able to assist with luggage handling.
- Excellent interpersonal and communication skills.
- Fluent in English; additional languages are an advantage.