Job description
The primary responsibility is to ensure that patient referral intake information is accurately entered and emailed notification to sales and select staff. The Intake Specialist – Home IV functions as an integral member of a multidisciplinary clinical team which manages the care of Home Infusion patients. The Intake Specialist – Home IV works closely with the Insurance Case Managers and Clinical Nurse Managers (or designee) in providing and promoting customer service, process flow, operational integrity, quality care and process improvement along with high service standards.