Job description
Western is currently seeking friendly and motivated individuals to join our team at the front desk. Job Description: We are looking for a friendly and motivated Front Desk Attendant to join our team. As the first point of contact for our members and guests, you will play a crucial role in creating a welcoming and positive experience.
Your responsibilities
will include greeting members, managing membership accounts, handling inquiries, and maintaining a clean and organized front desk area.
Key Responsibilities
Greet and welcome members and guests in a friendly and professional manner. Answer phone calls and respond to emails promptly. Provide information about facility services, classes, and schedules. Manage check-ins. Handle payments and process transactions accurately. Address member concerns and resolve issues promptly or direct them to the appropriate staff if necessary.
Maintain a clean and organized front desk and lobby area. Assist with administrative tasks as needed.
Qualifications
Excellent communication and interpersonal skills. Ability to multitask and manage time effectively. Proficiency in basic computer applications (e.g., MS Office, POS systems). A positive attitude and a passion for health and wellness. Ability to work flexible hours, including evenings and weekends.
Benefits
Free membership to Western Racquet & Fitness Club. Opportunities for professional development and growth. A supportive and dynamic work environment.
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