Job description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Solution & Claims Specialist
- Export based in United States. The Customer Solution & Claims Specialist plays a key role in delivering an exceptional customer experience by managing complex order fulfillment, export coordination, and claims resolution processes. This position serves as a critical connection between customers, sales teams, logistics partners, and internal supply chain functions. The role focuses on ensuring accurate orders, timely deliveries, efficient returns management, and proactive issue resolution. You will help optimize operational performance by identifying process improvements and reducing service disruptions. Working in a collaborative and fast-paced environment, this position requires strong analytical skills, ownership, and cross-functional communication. The ideal candidate will bring supply chain expertise, customer focus, and the ability to manage multiple priorities while supporting business growth and customer satisfaction.
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