Customer Service Representative

Description Launch Your Career at Holbrook Heating: Inside: Customer Service Representative / Fulltime Do you thrive in a fast-paced environment and enjoy building positive customer relationships? Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate ranging from $18 to $19 and follows regular business hours, from 8:00 AM to 4:30 PM Monday

• Friday or Tuesday
• Saturday 9am to 5:30 pm. The candidate must work on-site at Jamesville New York. Customer Service Representative: Respond to inbound calls and emails, handling customer inquiries and concerns professionally. Troubleshoot customer issues and provide efficient resolutions. Build rapport with customers, fostering long-term relationships. Assist with administrative tasks to maintain efficient operations.

Requirements

Must be willing to work in office during scheduled hours. Possess excellent communication and interpersonal skills. Thrive in a collaborative and fast-paced work environment. Enjoy problem-solving and exceeding customer expectations. Are a detail-oriented individual with strong organizational skills. Have a willingness to learn and grow within the HVAC industry.

Bonus points if you have: Experience in sales, customer service, or a related field. Working knowledge of HVAC equipment and services (a plus, but not required).