Job description
Overview
About the House of Creed Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire. Guided by its Art of Millésime, the finest ingredients are hand-weighed and aged in its ateliers near the Château de Fontainebleau, France.
Through these meticulous steps, the House preserves and reinvents its heritage of savoir-faire, crafting timeless fragrances as a seal of elegance.
About the role
We are seeking a Boutique Manager to join our new Boutique in Vildare Village opening in September 2026 on a fixed term contract until March 2027, tasked with overseeing our Creed Fragrance division. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors.
If you possess a passion for luxury products, and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week.
Responsibilities
Key responsibilities Including but not limited to: Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury brand Ambassadors. Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels.
Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising at the fragrance counter. Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively.
Compliance and Administration: Ensure adherence to company policies and streamline administrative processes for efficiency. Market Awareness: Stay informed about industry trends and aprovide strategic insights to enhance business performance. Communication and Reporting: Maintain transparent communication channels with superiors and stakeholders.
Provide regular reports on sales performance and relevant activities. Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide onging support and guidance. Promotional Activities: Identify and capitalise on promotional opportunities to maximise brand visibility and sales.
Collaborate with relevant parties to ensure the success of promotional initiatives.
Qualifications
Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector. Exceptional leadership abilities and effective team management skills. Extensive knowledge of luxury products, with a focus on fragrances. Demonstrate ability to exceed sales targets and drive business growth.
Strong organisational skills and proficiency in administrative tasks. Familiarity with retail industry regulations and compliance standards Line of reporting: This role reports into the Sales and Education Manager Key responsibilities Including but not limited to: Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable.
Provide guidance, motivation and ongoing training to Luxury brand Ambassadors. Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising at the fragrance counter.
Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively. Compliance and Administration: Ensure adherence to company policies and streamline administrative processes for efficiency.
Market Awareness: Stay informed about industry trends and aprovide strategic insights to enhance business performance. Communication and Reporting: Maintain transparent communication channels with superiors and stakeholders. Provide regular reports on sales performance and relevant activities. Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team.
Clearly communicate expectations and provide onging support and guidance. Promotional Activities: Identify and capitalise on promotional opportunities to maximise brand visibility and sales. Collaborate with relevant parties to ensure the success of promotional initiatives.
Qualifications
Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector. Exceptional leadership abilities and effective team management skills. Extensive knowledge of luxury products, with a focus on fragrances. Demonstrate ability to exceed sales targets and drive business growth.
Strong organisational skills and proficiency in administrative tasks. Familiarity with retail industry regulations and compliance standards Line of reporting: This role reports into the Sales and Education Manager