Job description
Business Analyst – Retail Energy Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent
Drive impactful change across retail energy operations through insight-led consulting**
The Role** As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives.
What You’ll Do**
- Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements
- Develop business requirement documents, user stories, and functional specifications
- Analyze current vs. future state processes and identify improvement opportunities
- Create process models, data models, and business architecture documentation
- Produce clear, high-quality deliverables including reports, presentations, and proposals
What We’re Looking For**
- Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care)
- Strong skills in requirements gathering, process mapping, and stakeholder engagement
- Ability to translate business needs into functional and technical specifications
- Experience producing structured consulting deliverables and documentation
- Bachelor’s degree in a relevant field such as Business, Finance, or Technology
Bonus Points For**
- Experience within a management consulting environment
- Exposure to wholesale energy, settlements, or trading
- Familiarity with project delivery methodologies and lifecycle management
- Experience contributing to business cases, proposals, or pre-sales activities
- Basic scripting or technical understanding supporting system analysis
Why Join Capco**
- Deliver high-impact technology solutions for Tier 1 financial institutions
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy.
We offer a competitive, people-first benefits package designed to support every aspect of your life:
- Medical, Dental, Vision coverage
- 401(k) with employer match
- Maternity and paternity leave plus dependent care support
- Tuition reimbursement and wellness reimbursement
- HSA, FSA, commuter benefits, and employee discount programs
Use of Artificial Intelligence in Talent Acquisition** At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.
AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.
Inclusion at Capco** We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.