Customer Care Specialist - Call Center

Customer Service Representative Inbound Calls & Appointment Scheduling First Ring BDC | Waite Park, MN $18–$21/hour + Monthly Performance Bonus up to $250 | Great Benefits | No Cold Calling | Paid Training Our Benefits $18–$21/hour + monthly performance bonus of up to $250 Medical, dental & vision — 100% company paid Up to 10 days of PTO per year PTO starts accruing immediately 401(k) with company match after 6 months Paid training Predictable full-time schedule Casual work environment Career growth opportunities Monthly Performance Bonus: Earn an additional up to $250 per month based on individual performance.

This is an opportunity to increase your monthly earnings while providing excellent service to our customers.

About the Job

First Ring BDC is an extension of Motor Works Auto Repair. We help customers by phone with their vehicle service needs. You'll answer inbound calls, schedule appointments, give repair updates and help customers get connected with the right person. No automotive experience is needed. We will train you! No cold calling. Customers are calling us because they need help.

What You'll Do

Answer inbound calls Schedule service appointments Give customers repair updates Answer basic questions Transfer calls when needed Enter customer information accurately Provide great customer service What We're Looking For You should be: Friendly and dependable Comfortable talking on the phone Organized and detail-oriented Comfortable using a computer Able to multitask Patient and professional Willing to learn Customer service experience is helpful, but not required.

Schedule Full-time Monday–Friday: 6:30 AM–8:00 PM Saturday hours may be available for those interested. Why First Ring BDC? We're a growing company with a friendly team, supportive leadership, paid training and great benefits. With competitive hourly pay plus the opportunity to earn up to $250 each month in performance bonuses , this is a great opportunity for someone who wants to learn, grow and build a career.

If you're looking for a job where you can learn, grow and build a career, we'd love to meet you. Apply Today Our application is mobile-friendly and takes about 3 minutes to complete.