Lovelace Medical Group - Customer Service Coordinator Careers

Overview

Join Lovelace Medical Group as a full-time, variable shift Customer Service Coordinator (CSC) in Albuquerque, NM . Specialties/Clinics hiring: Sleep Clinic Plastic Surgery Primary Care Urology Urogynecology ENT Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.

People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care . Get to Know Your Team: Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.

Responsibilities

Provides direct customer service and front desk assistance for the assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance. Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Qualifications

High School Diploma or GED equivalent. Medical Terminology knowledge. Knowledge of office procedures. Knowledge of insurance plans. Skilled in a variety of software applications. One (1) year of previously related experience. Preferred Job Requirements: Associate’s Degree in a related field of study. Previous medical office experience.

Heart Saver. Provides direct customer service and front desk assistance for the assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance. Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Job Requirements: High School Diploma or GED equivalent. Medical Terminology knowledge. Knowledge of office procedures. Knowledge of insurance plans. Skilled in a variety of software applications. One (1) year of previously related experience. Preferred Job Requirements: Associate’s Degree in a related field of study.

Previous medical office experience. Heart Saver.