Job description
The Program Manager, Immunology Patient Support Programs is responsible for the operational leadership, client management, and performance oversight of assigned immunology patient support programs. Working in partnership with an Associate Program Manager, this role ensures program objectives, service levels, patient access outcomes, and client expectations are achieved while driving continuous improvement and operational excellence.
The Program Manager serves as the primary client lead, focusing on strategic planning, program performance, financial management, stakeholder engagement, and issue resolution, while providing direction and guidance to the Associate Program Manager on day-to-day operational activities.