Golf Shop Sales Associate

Overview :

Under the general supervision of the Head Golf Professional, the Golf Shop Sales Associate is responsible for collecting appropriate fees , taking reservations, and assisting in merchandise sales.

Essential Duties and Responsibilities:

• Assist customers on the phone and in person, with processes and questions providing an exceptional customer service experience and promoting Park District services and facilities.

• Monitor safety of golf patrons.

• Collect appropriate fees .

• Reserve tee times.

• Assist in general maintenance and cleanliness of clubhouse.

• Assist in presentation and sale of merchandise.

• Assist related staff with special duties assigned by Head Golf Professional.

• Demonstrate and support District customer service standards.

Other Duties and Responsibilities:

• Assist related staff as needed.

• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Working knowledge of the operations of golf courses and facilities.

• Ability to display professionalism with patrons.

• Possess excellent customer service and communication skills

• Ability to address complaints and resolve concerns.

• Working knowledge of basic computer software. Ability to learn new software.

Special Considerations:

• Must be at least 16 years old.

• Subject to both office and outside environmental conditions.

• Subject to modified /flexible work schedules during high volume work periods .

• Ability to lift, carry, and/or move objects weighing ≤ 3 0 lbs on a daily basis. Lifting assistance is required when lifting > 3 0 lbs.

• Regular onsite attendance is an essential function of this position.

Benefits

• https://npd.sharefile.com/public/share/web-s751fcade1b1746168ccfaafaf8bf98bd *

Hiring Rate: $15.00/hr

To be considered for this position, interested individuals must complete the online application accessible at www.napervilleparks.org/employment. Materials submitted through mail, email, or fax will not be considered