Job description
Ready to build a high-energy career where every day is different? Join our** Field Sales & Service Team** and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
**About Us: **At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team.
We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.
Pay:** $22–$28/hr+ ($14 base + Profit Sharing + Tips) **including:
- Overtime as needed
Schedule: Full-time: 4–5 shifts per week
- 1 mandatory weekend shift
- 3–4 weekday shifts
- Shifts run 8–12 hours and may fall anywhere between 7:00 AM – 10:00 PM, depending on business needs
- Must maintain availability for 4 weekdays + 1 weekend day every week
What We’re Looking For:
- Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
- People Focused: Friendly and personable, dedicated to delivering outstanding service.
- Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
- Dependable: Reliable and hardworking, positively contributing to our team culture.
- Strong Communicator: Excellent problem-solving skills and organizational abilities.
**Role Overview: **As a Field Sales & Service Representative, you’ll bring energy, professionalism, and salesmanship to every job.
- Create WOW moments through outstanding customer service
- Lead pricing conversations, close on-site sales, and deliver clear estimates
- Remove junk safely from homes and businesses
- Drive, navigate, and operate box trucks (training provided)
- Lift, carry, load, and maneuver items up to 75 lbs
- Represent our brand with integrity, professionalism, and a sharp appearance
No prior junk removal experience required — Participate in daily recorded role-play scenarios to* *support ongoing training, skill development, and performance improvement - we train you.
Uniform Standards: Maintained anytime you’re at the office — on or off the clock:
- Brown Belt
- Brown Steel-Toe Boots
- Branded Polo (Provided)
- Branded Ball Cap or Beanie (Provided)
- Sweatshirt (Provided)
- Navy BLUE work pants or shorts
Company-Wide Standards (Required for All Roles): DOT Medical Certification
- A valid DOT Medical Card is required for driving commercial vehicles.
- Southwind covers the full cost of obtaining your DOT Medical Certification.
Professional Growth: Our team members grow fast. Advancement pathways include:
- Certified Sales Leader
- Senior Sales Leader
- People Development (To Director of People Development)
- Operator (To Director of Operations)
- General Manager
We promote from within whenever possible!
Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.
- Experience a fun, fast-paced workday filled with diverse tasks and challenges.
- Career advancement pathways.
- Competitive compensation and performance-based bonuses
- Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
- Full benefits package with Medical, Vision, Dental coverage and retirement options.
This job description outlines the key responsibilities, qualifications, and skills required for the Customer* Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and *qualifications may vary based on the company's needs and industry requirements.
Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly* *employer.
Our Mission Statement:** ***Anything is possible. Invest in people. Change the world.
Southwind encourages team members to lead with innovation and purpose. We're a company built on** integrity, teamwork, and ongoing development.** Join us and help redefine home services.** Apply Now!**