Outreach Coordinator-Nor/Central California Region

Under the direction of the Director of Innovation, the Outreach Coordinator facilitates referrals and client assignments for enhanced care management (ECM) between Agency providers and Medi-Cal managed care plans. The Outreach Coordinator is responsible for following outreach and engagement protocols and employing motivational interviewing techniques to encourage clients to consent to participate in enhanced care management program.

The Outreach Coordinator is also responsible for ensuring clients who do consent to participate are referred and connected to the best provider who can address their whole-person needs, as appropriate. This position requires with travel across Southern California.