Patient Registration Coordinator

Patient Registration Coordinator - Join Our Mission to Improve Rural Mental Health Care!

Rural Psychiatry Associates is seeking a Patient Registration Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care.

Why Join Us?

At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We providein-person and telemedicine careto patients of all ages throughhospitals, clinics, schools, and senior living facilitiesacrossNorth Dakota, South Dakota, Montana, Minnesota, Utah, Alaska and beyond.

As a Patient Registration Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services.

Your role

will be essential increating a positive patient experience from the very first interaction.

The Role: What to Expect

• Location: Based in ourAnchorage, AK office.

• Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process.

• Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records.

• Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access.

Key Responsibilities

• Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression.

• Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details.

• Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits.

• Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed.

• Ensure Compliance: Maintain patient confidentiality and adhere toHIPAA regulations.

• Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation.

• Perform Other Duties as Assigned to support clinic operations.

What We're Looking For

• High school diploma or equivalent required.

• Experience in scheduling appointments preferred, especially in a healthcare setting.

• Excellent communication skills, both verbal and written.

• Strong attention to detail with the ability to multitask in a fast-paced environment.

• Proficiency with electronic health record (EHR) systems and general computer skills.

• Ability to maintain patient confidentiality and adhere to HIPAA regulations.

• Highly organized, self-motivated, and able to work independently.

• Strong time management and prioritization skills.

• Willingness to learn and adapt to new technologies.

What We Offer

As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include:

• Medical, Dental & Vision Insurance

• Long & Short-Term Disability Insurance

• Life Insurance

• 401(k) Retirement Plan

• Generous Paid Time Off (accrual based on hours worked)

• Paid Holidays

If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!