CNA and ER Registration, Med/Surg/ED

Certified Nursing Assistant (CNA) / Emergency Department Registration

Position: Certified Nursing Assistant (CNA) / Emergency Department Registration Employment Type: Full-Time, 3 nights 6 pm Location: Franklin General Hospital

About Us

At Franklin General Hospital, we are committed to providing high-quality, compassionate care to every patient, resident, and family we serve. As a trusted rural healthcare organization, our team is dedicated to creating a positive, patient-centered experience through respect, teamwork, and excellence in care.

We believe in making a meaningful difference in the lives of those we serve while investing in our employees through professional growth, career development, and a supportive work environment. Together, we strive to deliver exceptional care and strengthen the health and wellbeing of our communities.

Position Summary

Do you enjoy caring for others but want a little variety in your day? Franklin General Hospital is seeking a Certified Nursing Assistant (CNA) / Emergency Department Registration Specialist to join our team.

This unique position combines direct patient care with emergency department registration duties, providing the opportunity to make a difference in multiple ways. The ideal candidate is compassionate, adaptable, detail-oriented, and committed to delivering a five-star experience to every patient and family member.

Key Responsibilities

• Assist patients with activities of daily living (ADLs)

• Provide basic nursing care under the direction of licensed nursing staff

• Support restorative care and promote patient comfort and independence

• Help maintain a safe, clean, and healing environment

• Monitor and report changes in patient conditions to nursing staff

• Cross-train and assist with Emergency Department and Hospital patient registration

• Management of EMS call process

• Collect and enter patient demographic and insurance information accurately

• Greet and assist patients and visitors in a professional, compassionate manner

• Provide exceptional customer service to patients, families, and colleagues

• Follow all hospital policies, procedures, and safety standards

Qualifications

• Current Iowa Certified Nursing Assistant (CNA) certification required

• Strong computer skills required

• Excellent customer service and communication skills

• Ability to multitask and adapt to changing priorities

• Dependable, flexible, and team-oriented attitude

• Ability to maintain confidentiality and professionalism

• Previous healthcare registration experience preferred but not required

Why Join Us

• Opportunity to develop skills in both patient care and patient registration

• Variety in your daily responsibilities

• Supportive and collaborative team environment

• Meaningful work serving patients and families during critical moments

• Comprehensive benefits package including:

• IPERS (Iowa Public Employees' Retirement System)

• Health Insurance

• Dental Insurance

• Vision Insurance

• Free Term Life Insurance

• Free Long-Term Disability (LTD)

• Generous Paid Time Off (vacation, sick, and holiday)

• FREE Single Membership to the Franklin Wellness Center

Schedule

• Full-Time

• 12-hour shifts

• 6:00 PM - 6:30 AM

Apply Today

If you're looking for a rewarding position that combines hands-on patient care with customer service and registration responsibilities, we encourage you to apply and join the Franklin General Hospital team.