Customer Support Representative Contractor

Customer Support Representative Contractor for CAI Software's Process Manufacturing unit. Provide high-quality, responsive support for an ERP platform via ticket system, email, chat, and phone. Troubleshoot issues, advise on best practices, and ensure timely resolution. Requires 3+ years SaaS support experience, familiarity with support metrics and ticket systems, and excellent Norwegian and English communication.

Bachelor's degree or equivalent experience preferred. Hybrid work schedule.