Student Worker: Library- Information Desk

Job Title Student Worker: Library- Information Desk Agency East Texas A&M University Department Library Proposed Minimum Salary Commensurate Job Location Commerce, Texas Job Type Student Worker Job Description INSTRUCTIONS TO APPLICANT: During the application process the “My Experience ” page has a section provided “ Attachments (Resume/CV, References, Cover letter, etc.)

” to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration.

Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help. Please provide the following documents : Cover Letter Resume/CV Undergraduate Employment – Library Information Desk Purpose of Position: To provide excellent front-line customer service to a full range of library users.

Essential functions

Provide excellent customer service by assisting faculty, staff, students, and community borrowers with informational and directional queries and checking in and out books and other library materials. Direct customers to other departments and areas of the university when appropriate. Handle routine requests for supplies and help with library printers, photocopiers, and other library technology equipment; troubleshoot equipment and report issues as needed.

Assists with the maintenance of general stacks, including shelving, shelf reading, and shifting of collection. Other duties as assigned.

Qualifications

Requirements

Must be currently enrolled as an undergraduate student at Texas A&M University-Commerce. Must be available on weekends and in the evening. Basic computer and typing skills. Basic phone operations (answering, holding, and transferring). Basic organizational skills. Perform accurate and detailed work. Ability to work as a team member toward the common goals of the library and university.

Ability to provide excellent customer service. Basic tasks for opening/closing the library. Ability to navigate the library website and booking software. Ability to assist with monitoring building use and enforcing library policy. Physical: Ability to move (push, pull, lift) medium to heavy weight (20-50 pounds) books, boxes, book trucks or similar items Ability to handle material, which may contain dust, mold, or mildew.

Preferred Education and Experience: Previous working experience in a library or customer service related position. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.