Customer Service Representative/Inside Sales Representative, Level 2

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Columbia, MO branch. The CSR sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

Must be knowledgeable of the organization’s policies, procedures, practices, products, and services.  The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.