Job description
SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment.
We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in US. Job Title: Specialist Engineer Location: Birmingham (Brownhills Depot) Contract: Full-time, permanent We are seeking a Specialist Engineer to join our Brownhills depot, supporting operations across the Birmingham area.
This is a key technical role focused on providing high-level expertise, supporting both customers and internal teams, and ensuring the efficient operation and maintenance of Volvo construction equipment.
About the role
This role plays a critical part in driving technical excellence across the business. You will act as a subject matter expert, supporting complex diagnostics, improving service delivery, and sharing knowledge across teams to enhance overall performance and customer satisfaction.
Key Responsibilities
Act as the primary point of contact for technical queries relating to Volvo construction equipment Provide expert guidance to ensure optimal machine performance and compliance with safety standards Carry out advanced diagnostics and troubleshooting across mechanical, hydraulic, and electrical systems Deliver technical training and presentations to internal teams and customers Support the development and implementation of new processes and tools to improve service efficiency Monitor equipment performance, providing insight and recommendations for improvements Work cross-functionally to ensure seamless service delivery and a high level of customer satisfaction Stay up to date with product developments, systems, and industry standards About You You are a highly experienced engineer with strong technical expertise and a passion for problem-solving.
You enjoy sharing knowledge, supporting others, and playing a key role in improving service standards while maintaining a strong focus on quality, safety, and customer satisfaction. Formal engineering qualification (mechanical, electrical, automotive or similar) Extensive experience in the maintenance and repair of heavy construction equipment, ideally Volvo Strong diagnostic capability with in-depth knowledge of hydraulics and electrical systems Confident communicator, able to engage effectively with both customers and internal stakeholders Proactive problem-solver with a continuous improvement mindset Able to work independently and collaboratively within a team environment Full UK driving licence Desirable: Advanced knowledge of Volvo systems and technologies Additional Skills: Strong IT literacy and confidence using technical systems and reporting tools High attention to detail with a focus on quality and accuracy What’s in it for you?
Alongside a competitive salary, we offer a comprehensive benefits package designed to support your health, wellbeing, and financial security. Taking Care of You Health Cash Plan (including prescriptions, dental, optical, physio and more) Free Physio Access (remote support) 24/7 Private GP Service Additional health and wellbeing support Life Outside of Work Enhanced Sick Pay Enhanced Family Leave (maternity, paternity, adoption) IVF Support Retirement Support including phased retirement options Financial Extras Company pension with up to 5% matched contribution Car leasing schemes (Tusker / Octopus) Cycle to Work scheme Retail discounts platform Feeling Part of the Team Refer-a-friend bonus Long service awards from 3 years Paid volunteering day Christmas shutdown (included in holiday allowance) Employee Council, Social Committee, and recognition through our Caring, Daring, Sharing awards We will be interviewing on an ongoing basis for this role, so early applications are strongly encouraged.
Our values Our way of working as a professional community, can be best described as Caring, Daring and Sharing. Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve. Daring because we are innovative in our business, constantly looking for smart improvement.
And finally Sharing because we realize we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose. SMT does not accept unsolicited CVs or applications from headhunters, recruitment agencies, selection agencies, or any other third party, unless prior written consent has been given by SMT.
These parties are not permitted to submit CVs or applications to SMT or its employees in any form, including, but not limited to, email, social media or online platforms, whether directly or indirectly. Any CVs or applications submitted in breach of this policy will be treated as unsolicited and will not create any obligation for SMT.
SMT will not acknowledge or accept any claim for compensation, costs or fees arising from such submissions. SMT also expressly reserves the right to contact any candidates directly, without this creating any obligation towards the party that submitted their details