Job description
ABOUT BROCCOLI Broccoli is building the AI operating system for home service businesses, an $800B+ market. We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work. Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into CRM systems like Service.
Titan. We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built. Today:
- Hundreds of contractors use Broccoli to run their front office
- We’ve grown from $0 → $20 millions in ARR in 2 years
- We’re trusted by both single-location operators and the largest PE-backed roll-ups
- Raised $25M+ from Khosla Ventures and YC STAFF SOFTWARE ENGINEER @ BROCCOLI We’re looking for a Staff Software Engineer to help build the AI intelligence layer that runs front-office operations for home service businesses. You’ll work on systems that don’t just generate responses—but take real actions like booking jobs, dispatching technicians, and driving revenue. This is a product engineering role. You won’t just write code—you’ll shape how the product works in the real world, talking to customers, understanding edge cases, and shipping quickly. WHAT YOU’LL DO
- Build end-to-end features across backend and frontend that directly impact customer revenue
- Work closely with design, product, and GTM to ship features from idea to production
- Translate real-world workflows (calls, scheduling, dispatch) into scalable systems
- Improve system reliability, performance, and developer velocity as we scale
- Learn fast by working directly with customers and iterating based on real usage WHAT YOU’LL BRING - 7+ years of experience building and shipping products
- Strong fundamentals across backend and frontend systems
- High ownership—you don’t wait for specs, you figure things out
- Curiosity for how real businesses operate, not just how software works
- Ability to move fast without breaking things that matter Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.