ServiceNow Senior TechConsultant (m/f/d)

T‑Systems is part of the Deutsche Telekom Group, with around 30.000 employees worldwide. We create technology with purpose to generate a positive impact on society. We are looking for curious talent, eager to learn, take on challenges, and contribute ideas that transform our customers’ experience. We trust people: we offer autonomy, continuous support, and a collaborative environment where you can grow without limits.

We are one global team, guided by respect, integrity, and a passion for doing better every day. Senior Service. Now Consultant Role Overview The Senior Service. Now Consultant will play a key role in the technical implementation and customization of the Service. Now ITSM platform, supporting solution design and ensuring that the platform follows Service.

Now best practices.

Key Responsibilities

Design and implementation of Service. Now ITSM solutions Configuration and development within a domain separated Service. Now instance Development of business rules, client scripts, workflows, and UI policies Support of Service. Now integrations with external systems Participation in technical design discussions Collaboration with stakeholders and project teams Ensuring adherence to Service.

Now best practices Required Skills Strong experience with Service. Now platform development Deep knowledge of ITSM processes Experience with domain separated Service. Now environments Solid knowledge of JavaScript Experience in enterprise Service. Now implementations Certifications CSA – mandatory CIS ITSM – recommended Language Requirements English – professional working proficiency German – nice to have (project environment is German-speaking) What do we offer you?

Work environment & flexibility International, dynamic and collaborative environment T-Social: social initiatives (sports, community, health, ...) Hybrid work model (remote/on-site) Flexible working hours Growth & development Customized training: access to Coursera to learn whatever you want, whenever you want Weekly language classes (English, Spanish & German) International Mentoring Sessions & Experience Days Compensation & benefits Flexible compensation plan (health insurance, meal vouchers, childcare, transport) Telemedicine Life and accident insurance Social fund Wellbeing & time off 26+ working days of vacation per year Free access to specialist services (medical, legal, wellness) 100% salary coverage during medical leave And many more advantages of being part of T-Systems!

If you are looking for a new challenge, do not hesitate to send us your CV! Please send CV in English. Join our team! T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.