Key Account Manager (ID 1366)

Own and manage a portfolio of strategic/key enterprise accounts Build strong relationships with CXOs, decision-makers, and influencers Act as the primary point of contact for all client interactions Drive customer satisfaction and retention Achieve revenue, margin, and growth targets Identify opportunities for: Upselling Cross-selling New business within existing accounts Develop and execute account growth strategies

• Create account plans including: o Business objectives o Stakeholder mapping o Opportunity pipeline
• Align internal teams to deliver on account strategy Understand customer pain points and business challenges Position company offerings as value-driven solutions Lead proposals, negotiations, and deal closures Requirements Strong enterprise sales & account management experience Excellent stakeholder management & communication skills Proven ability to close large deals Strategic thinking and problem-solving Negotiation and commercial acumen Ability to manage complex, multi-location accounts 5 –12 years of experience in: Key account management / enterprise sales Experience in B2B / SaaS / manufacturing / technology solutions preferred MBA or equivalent (preferred but not mandatory)