Job description
We are seeking an experienced and highly organized Office Manager to lead daily operations for a fast-growing Neurology and Psychiatry medical practice in Yonkers, New York. This role is ideal for someone with a strong background in medical office administration who thrives in a busy clinical environment. The Office Manager will oversee both front-office and back-office functions, ensuring efficient patient flow, accurate billing, compliant operations, and a positive experience for patients and providers.
This position plays a critical role in maintaining workflow efficiency, staff performance, and the overall success of the practice.
Requirements
- Oversee daily operations of the front office and back office to ensure smooth patient and provider workflows
- Manage and supervise administrative, clinical support, and front desk staff
- Create, maintain, and optimize provider schedules, staff schedules, and patient appointment flow
- Monitor patient check-in, check-out, registration, and medical record accuracy
- Oversee medical billing, coding, claims submission, and payment posting
- Manage insurance verification, prior authorizations, and eligibility workflows
- Resolve billing issues, patient inquiries, and insurance discrepancies
- Maintain compliance with HIPAA, healthcare regulations, and internal policies
- Coordinate communication between providers, billing teams, and administrative staff
- Ensure proper documentation, charting, and data entry across all systems
- Track office performance, workflow efficiency, and revenue cycle metrics
- Maintain inventory, office supplies, and clinical administrative resources
- Handle patient complaints and ensure high levels of patient satisfaction
- Support physicians, nurse practitioners, and clinical leadership with administrative needs Required Qualifications
- Minimum of 1 year of medical office management experience in a medical practice setting
- Bilingual in English and Spanish (required)
- Strong knowledge of medical scheduling, billing, and insurance workflows
- Proven experience managing staff and coordinating daily operations
- Familiarity with EHR systems, medical billing software, and office management platforms
- Ability to multitask, prioritize, and manage a fast-paced clinical office
- Strong leadership, communication, and organizational skills
- High attention to detail and problem-solving ability Work Schedule
- Full-time position
- Monday through Friday
- No weekends Benefits
- Competitive salary based on experience
- Full medical, dental, and vision benefits
- Paid time off and holidays
- 401(k) with employer contribution
- Stable, long-term career opportunity within a growing medical organization
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