Concierge Union

About Sunrise Senior Living Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada. As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience. What You’ll Do:

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards. What We’re Looking For:
• High School Diploma/GED
• Strong customer service and communication skills
• Organized with excellent time management and follow-through
• Comfortable multitasking in a fast-paced environment
• Proficiency in Microsoft Office and basic computer systems
• Ability to maintain professionalism and confidentiality Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 18.63 - 20.28 Employment Information This position is subject to applicable provincial employment standards. Equal Opportunity Employer Sunrise Senior Living is committed to providing equal employment opportunities across Canada.