Lead Guest Services Associate- SC/KROC San Diego-13-004

The Lead Guest Services Associate I is responsible for providing quality customer service to members, clients and customers, in-person, via phone and email. The Lead Guest Services Associate I will serve as acting Manager-On-Duty, responding appropriately to incidents and reporting appropriately. Additionally, the Lead Guest Services Associate I will provide oversight to and supervision of Guest Services Associates, at the direction of the Membership Coordinator.