Part-Time Patient Services Coordinator - Hackensack, NJ

Since 2006, the professionals at Northeast Occupational Audiology Associates have been dedicated to client-centered hearing care. We seek to answer why you are experiencing hearing difficulties. We then work to develop strategies for you to hear better. We are seeking a part-time front office coordinator for our practice in Hackensack, NJ.

T he position is 28-30 hours a week (some flexibility). This position can lead to full-time in a year or so.

What we offer

Benefits

Paid Holidays, Paid time off. AFLAC Retirement plan after a year. Training and growth opportunities. FT- more perks will be offered. Job requirements are: Greet patients in person and by phone, answering questions, scheduling appointments and providing a high level of customer service· Checks voicemail and email messages.

Follows up on prospective patients with phone calls, emails, brochures, etc. Maintains and keeps patient paperwork updated Updates patient files in the electronic medical record system with pertinent patient information, referral sources, insurance information, hearing aid information and electronic filing of all pertinent patient records Maintains hearing aid database with current serial numbers, warranty end dates, sizing, etc.

Maintains provider applications and credentialing information for participating health plans Take payments, record payments, and reconcile at end of day. Orders office supplies and oversee overall clinic inventory; oversee shipping and receiving of merchandise as needed. Enters merchandise into electronic medical records system Maintains patient confidentiality as per HIPPA laws Opens and closes the office according to protocol Verify insurance eligibility and benefits.

Some marketing assistance, contacting patients, assisting owner with outreach events. Qualification: Strong computer skills, advanced knowledge of MS Suite, Adobe, Google Doc’s. Prior medical office experience. Great communication skills both verbal and written. Ability to multi-task, prioritize tasks. Can work well independently.

High school diploma or GED required.