ServiceNow Developer

Service. Now Developer About the Client & Cooperation Optiveum acts as a sourcing partner for this position. You will sign a cooperation agreement with our trusted IT contracting partner to deliver services for a prominent European Union agency headquarters based in Warsaw.

About the Role

We are looking for a Service. Now Developer to support the implementation, customization, and maintenance of Service. Now solutions. You will be responsible for translating business needs into technical designs, writing code, and ensuring the stability and security of the platform.

What You Will Do

Implement new configurations, customizations, and written code for the Service. Now platform. Manage and maintain the Service. Now instance, including all underlying files, services (binaries, tomcat, java, key stores), and MariaDB databases to ensure security and performance. Run development projects in close cooperation with Service.

Now Architects and Administrators. Analyze and resolve application-related incidents, perform bug fixes, apply patches, and execute version upgrades. Ensure seamless Service. Now integration with complex internal agency systems. Provide recommendations for business requirements, technical designs, and solution architecture.

Maintain highly accurate technical documentation, Standard Operating Procedures (SOPs), knowledge base articles, and user manuals. Must-Have Requirements Experience: Minimum 5 years of relevant IT experience, including at least 2 years specifically in a Service. Now Developer or similar role. Certifications: You must hold both the Service.

Now Certified Application Developer and Service. Now Certified System Administrator certificates (or recognized international equivalents). Technical Skills: Excellent hands-on experience configuring (ITSM and others), administering, and designing Service. Now solutions. Integrations & Security: Strong knowledge of key integration technologies (Web Services, SSO, LDAP, REST) and IT security standards.

Language: English proficiency at a B2 level or higher. Clearance: Willingness and eligibility to undergo a Personal Security Clearance procedure.

Nice to have

Experience with on-premise Service. Now environments is highly advantageous. What is Offered Salary: 130 – 180 PLN net / hour Work Model: 100% On-site Location: Client’s Headquarters in Warsaw Contract Type: B2B cooperation agreement via our contracting partner