Job description
- Identify and engage prospective customers through cold calling, referrals, networking, field visits, and digital channels.
- Present and demonstrate the company's products and services to potential customers.
- Build and maintain strong relationships with new and existing clients.
- Follow up on leads and convert prospects into customers.
- Achieve individual sales and revenue targets as assigned.
- Prepare quotations, proposals, and sales documentation where required.
- Maintain accurate records of customer interactions, sales activities, and pipeline updates using CRM or other reporting tools.
- Conduct market research to identify customer needs, competitor activities, and emerging opportunities.
- Handle customer inquiries and resolve complaints professionally or escalate when necessary.
- Collaborate with the marketing and customer service teams to improve customer acquisition and retention.
- Participate in sales meetings, product training, and promotional events.
- Submit periodic sales reports to the Sales Manager.