Job description
Job Description Job Description Credit Associate I Location: Gratz, PA Schedule: Day Shift | Monday–Friday Compensation: $19.00–$22.00 per hour Position Summary The Credit Associate I supports the Credit and Collections function by evaluating customer creditworthiness, monitoring accounts receivable, and assisting with the timely collection of outstanding balances.
This role works closely with internal teams and external customers to ensure accurate account management while helping minimize financial risk to the organization. This position is well suited for someone early in their finance or accounting career who is detail-oriented, organized, and interested in gaining hands-on experience in credit, collections, and accounts receivable.
Key Responsibilities
Monitor accounts receivable and identify past-due balances Conduct collection outreach via phone and email to resolve outstanding balances in a professional manner with customers and internal sales representatives. Document all collection activities and customer communications thoroughly Assist with resolving billing discrepancies and disputes in collaboration with internal teams Support credit limit reviews and updates based on payment history and risk evaluation Ensure compliance with company policies, procedures, and applicable regulations Provide general administrative and clerical support to the Credit and Finance teams Qualifications High school diploma or equivalent required (Associate’s or Bachelor’s degree in Finance, Accounting, or a related field preferred) 1+ years of experience in credit, collections, accounts receivable, or a finance-related role Basic understanding of credit principles and financial concepts Strong attention to detail and organizational skills Effective written and verbal communication skills Ability to manage multiple tasks and meet deadlines in a fast-paced environment Proficiency with Microsoft Office, particularly Excel; ERP system experience is a plus Key Competencies Analytical and critical-thinking skills Customer service and relationship-building mindset Problem-solving ability Effective time management and prioritization Integrity, professionalism, and accountability What We Offer At MITER Brands, we invest in your health, wealth, and wellness.
Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer.
We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time.
Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.